Shipping and Delivery
All questions regarding shipments and track & trace.
How long does it take to receive my order?
We process all orders within 24 hours (Monday–Friday). Once shipped, you’ll receive a confirmation email with your tracking link.
Estimated shipping times:
- United Kingdom: 5–10 business days
- United States: 6–12 business days
Free Shipping:
- Free shipping on orders over £59
- Free shipping on orders over $80
Do you ship internationally?
We ship to many countries worldwide. If you're able to check out, we can ship to your location.
Can I track my order?
Yes. Once your order is shipped, you’ll receive an email with a tracking link. Please allow some time for tracking to update.
You can track here: OUR TRACKING PAGE
Can I cancel or change my order?
If you need to cancel your order, please contact us within 3 hours of placing it. We ship quickly, so changes after that may not be possible.
What if there's a delivery issue?
If your package is undeliverable due to an incorrect address or no one available to receive it, it may be returned to us. You may be responsible for reshipping costs. Please contact us to update your details or arrange redelivery.
Product & Store information
Here you will find all the related questions for products.
What size should i get?
All our clothes are based on standard sizing and most of the products come with a tailor made size chart. We strongly recommend getting 1 size bigger to ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.
Our Shoes are true to size, keep in mind that loafers don't have laces, they will have to fit tight. If you are unsure about your size, take one size up for loafers to make sure they will no fit too thight. We recommend going up 0.5 size if you normally have half sizes for a better fit.
To find your perfect size, please check the foot length in CM / INCHES provided. These are 100% accurate with the shoe.
Can I place a wholesale order?
You can contact us through support@poedagarofcl.com or our contact page! We will be happy to assist you.
Where are the products made?
We have a broad selection of products and to make sure we can offer you fair pricing and remain our Dress With Class - For Less slogan, we source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.
How can I pay?
We currently offer the following trusted payment methods.
- All credit card types
- PayPal
- Google pay
- Apple pay
- ShopPay
We have taken extra measurements to make sure each checkout is done encrypted & safe.
Do you have social media?
Yes, we currently have 1 official social media channels.
Instagram: @poedagarofcl
Still need support?
Contact us
Did not find your question or need personal assistance?
Send us an e-mail on support@poedagarofcl.com
Or send us a message through our contact page.
